Agree the greeting
Define wording, language and how the assistant identifies itself.
For small businesses handling incoming calls
Capture enquiries. Prepare better callbacks.
The starter scope focuses on a simple telephone workflow: capture an enquiry, structure a callback request and define human handover. Extensions are reviewed separately.
For small businesses handling incoming calls
Built around your business.
Services
Starter offer: enquiries and callbacks
One defined conversation flow with clear limits.
Capture the enquiry
Define a limited set of common business enquiry types.
Prepare a callback
Agree required callback information and the handover to your team.
Test the boundaries
Review unclear requests, interrupted calls and human handover using examples.
Your project scope
- Conversation outline
- Callback and handover rules
- Joint test cases
No blanket commitment to automatic booking, payments, recordings or support for every phone system. Availability and integration are assessed during the pilot.
Discuss a phone pilot ↗How it works
A clear route from plan to practice.
Understand your workflow
We clarify the bottleneck, existing tools and the next step you want.
Agree the scope
You receive a defined proposal with prerequisites, deliverables and an individual quote.
Implement and review
Once commissioned, the agreed workflow is implemented and reviewed together before operational use.
Packages
A clearly scoped telephone pilot.
Telephone pilot by individual quote
Telephone automation is quoted separately after reviewing call volume, provider costs, your telephony setup and the agreed handover. No fixed monthly allowance or price is promised before that review.
- One agreed enquiry and callback workflow
- Telephony compatibility review before commitment
- Setup, usage charges and support itemised in the individual quote
- No automatic booking or payment integration included
FAQ
Good questions. Clear answers.
Can the assistant book appointments immediately?
Automatic booking is outside the starter scope. It can be assessed as a separate integration.
Will it work with our number?
We review your telephony setup and forwarding options. Compatibility is not assumed.
Who handles difficult requests?
We agree when a person takes over and how callback requests reach your team.
Are conversations recorded?
Recording is not included as a blanket starter feature. Any recording requires separate agreement on purpose, prerequisites and implementation.
Discuss a phone pilot
A limited incoming-enquiry pilot designed around your business.
Discuss a phone pilot ↗